Refund policy

REFUND POLICY

Last Updated: May 2026

Because many CHECK IN BRO products are made-to-order, we are unable to accept general returns or exchanges unless an item arrives damaged, defective, or incorrect.

 

 

ELIGIBLE REFUNDS OR REPLACEMENTS

We may offer a replacement or refund if:

  • Your item arrives damaged

  • You received the wrong item

  • There is a manufacturing defect

To request assistance, contact:

support@checkinbro.com

Include:

  • Order number

  • Photos of the issue

  • Description of the problem

Requests should be submitted within 14 days of delivery.

 

 

NON-REFUNDABLE SITUATIONS

We generally do not offer refunds or exchanges for:

  • Buyer’s remorse

  • Incorrect size selection

  • Orders placed incorrectly by the customer

  • Minor variations in print placement or color

  • Normal wear and tear

 

 

ORDER CANCELLATIONS

Because many products enter production quickly, cancellations may not be possible once fulfillment has started.

If you need assistance, contact us as soon as possible after placing your order.

 

 

CONTACT

support@checkinbro.com
www.checkinbro.com