Legal notice

CHECK IN BRO – LEGAL & COMMUNITY POLICIES

PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy describes how CHECK IN BRO, LLC ("CHECK IN BRO," "we," "our," or "us") collects, uses, and shares your personal information when you visit, interact with, or make a purchase from our website, shop, forms, or related services.

CHECK IN BRO is a movement focused on normalizing everyday connection through simple action, conversation, and community.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

 

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order information

  • Form submissions

  • Messages or customer support requests

  • Community sign-up information

  • Survey or feedback responses

Automatically Collected Information

When you visit our website, certain information may automatically be collected through cookies, analytics tools, and similar technologies, including:

  • Device information

  • Browser type

  • IP address

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Purchase behavior

  • Interaction data

Payment Information

Payments are processed securely through third-party providers such as Shopify Payments, PayPal, Stripe, or other payment processors. We do not directly store full credit card information on our servers.

 

 

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries or requests

  • Send movement updates, newsletters, or announcements

  • Improve our website and user experience

  • Analyze traffic and engagement

  • Prevent fraud or misuse

  • Comply with legal obligations

We may also use your information to help grow and improve the CHECK IN BRO movement, community experiences, and educational resources.

 

 

3. EMAILS, NEWSLETTERS, AND COMMUNICATIONS

If you subscribe to updates, join the movement, make a purchase, or submit a form, we may contact you regarding:

  • Order updates

  • Wristband drops

  • New products

  • Community updates

  • Movement announcements

  • Events or campaigns

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

 

 

4. COOKIES AND ANALYTICS

We may use cookies and third-party analytics tools such as Shopify Analytics, Google Analytics, Meta Pixel, TikTok Pixel, or similar technologies to:

  • Understand site usage

  • Improve performance

  • Measure campaign effectiveness

  • Improve user experience

You can typically adjust cookie settings through your browser preferences.

 

 

5. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share limited information with trusted third-party providers who help operate our business and services, including:

  • Shopify

  • Printful

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Email marketing platforms

  • Customer support tools

These providers only receive information necessary to perform their services.

 

 

6. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party websites.

 

 

7. DATA SECURITY

We take reasonable measures to protect your information. However, no method of transmission or electronic storage is completely secure.

 

 

8. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent from marketing communications

To make a request, contact:

support@checkinbro.com

 

 

9. CHILDREN’S PRIVACY

Our services are not directed toward children under 13. We do not knowingly collect information from children under 13.

 

 

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

 

 

11. CONTACT

CHECK IN BRO LLC
Scottsdale, Arizona
support@checkinbro.com
www.checkinbro.com

TERMS OF SERVICE

Last Updated: May 2026

These Terms of Service ("Terms") govern your use of the CHECK IN BRO website, store, products, tools, content, and related services operated by CHECK IN BRO LLC ("CHECK IN BRO," "we," "our," or "us").

By accessing or using our website or services, you agree to these Terms.

 

 

1. USE OF THE WEBSITE

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the website for unlawful activity

  • Attempt to disrupt or damage the website

  • Misuse forms, tools, or checkout systems

  • Copy or exploit content without permission

  • Engage in fraud, abuse, or harassment

 

 

2. PRODUCTS AND ORDERS

We make reasonable efforts to display products, pricing, and descriptions accurately.

However:

  • Product colors may vary slightly depending on screens or production

  • Availability may change without notice

  • We reserve the right to refuse or cancel orders at our discretion

Orders may be fulfilled through third-party production and shipping partners.

 

 

3. PAYMENTS

Payments are securely processed through third-party providers such as Shopify Payments, PayPal, Stripe, or other payment processors.

You agree to provide accurate billing and payment information.

 

 

4. SHIPPING AND RETURNS

Shipping timelines, refunds, and exchanges are governed by our Shipping Policy and Refund Policy.

 

 

5. INTELLECTUAL PROPERTY

All website content, branding, logos, graphics, designs, text, videos, movement materials, and related content are owned by or licensed to CHECK IN BRO LLC.

You may not reproduce, distribute, or commercially use our content without written permission.

 

 

6. COMMUNITY AND MOVEMENT CONTENT

By submitting content, photos, testimonials, tags, or stories to CHECK IN BRO, you grant us permission to repost, display, or share that content for movement, educational, promotional, or community purposes unless otherwise requested.

 

 

7. DISCLAIMER

CHECK IN BRO is a movement centered around connection and conversation.

We are not a medical provider, therapy provider, crisis center, or emergency service.

Our content is intended for informational, community, and movement purposes only.

If you or someone you know is in immediate danger or crisis, call 911 or contact 988.

 

 

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, CHECK IN BRO LLC shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

 

 

9. THIRD-PARTY SERVICES

Our website may integrate with or link to third-party services including Shopify, Printful, social media platforms, analytics providers, or payment processors.

We are not responsible for third-party platforms or services.

 

 

10. GOVERNING LAW

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

 

 

11. CHANGES TO THESE TERMS

We may update these Terms periodically. Updated versions will be posted on this page.

 

 

12. CONTACT

CHECK IN BRO LLC
Scottsdale, Arizona
support@checkinbro.com
www.checkinbro.com

SHIPPING POLICY

Last Updated: May 2026

Thank you for supporting CHECK IN BRO.

Many of our products are made-to-order through fulfillment partners such as Printful. This helps reduce waste and allows us to continue growing the movement responsibly.

 

 

PROCESSING TIMES

Orders are typically processed within 2–7 business days before shipment.

During high-volume periods, launches, holidays, or special campaigns, processing times may be longer.

 

 

SHIPPING ESTIMATES

Estimated shipping times may vary depending on destination and carrier.

Typical estimates:

  • United States: 3–7 business days after fulfillment

  • International: 7–21 business days after fulfillment

Shipping timelines are estimates and not guaranteed.

 

 

ORDER TRACKING

Tracking information will be sent to the email address provided during checkout once your order ships.

 

 

INTERNATIONAL ORDERS

International customers may be responsible for customs fees, duties, taxes, or import charges depending on local regulations.

 

 

LOST OR DAMAGED PACKAGES

If your order arrives damaged or appears lost in transit, contact:

support@checkinbro.com

Please include:

  • Order number

  • Photos (if applicable)

  • Description of the issue

Claims for damaged items should be submitted within 14 days of delivery.

 

 

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information.

CHECK IN BRO is not responsible for delays or delivery issues caused by incorrect addresses entered during checkout.

 

 

CONTACT

support@checkinbro.com
www.checkinbro.com

REFUND POLICY

Last Updated: May 2026

Because many CHECK IN BRO products are made-to-order, we are unable to accept general returns or exchanges unless an item arrives damaged, defective, or incorrect.

 

 

ELIGIBLE REFUNDS OR REPLACEMENTS

We may offer a replacement or refund if:

  • Your item arrives damaged

  • You received the wrong item

  • There is a manufacturing defect

To request assistance, contact:

support@checkinbro.com

Include:

  • Order number

  • Photos of the issue

  • Description of the problem

Requests should be submitted within 14 days of delivery.

 

 

NON-REFUNDABLE SITUATIONS

We generally do not offer refunds or exchanges for:

  • Buyer’s remorse

  • Incorrect size selection

  • Orders placed incorrectly by the customer

  • Minor variations in print placement or color

  • Normal wear and tear

 

 

ORDER CANCELLATIONS

Because many products enter production quickly, cancellations may not be possible once fulfillment has started.

If you need assistance, contact us as soon as possible after placing your order.

 

 

CONTACT

support@checkinbro.com
www.checkinbro.com

COMMUNITY GUIDELINES

Last Updated: May 2026

CHECK IN BRO exists to encourage simple, everyday connection.

We want this community to feel respectful, real, supportive, and action-oriented.

These guidelines apply across our website, social media pages, submissions, forms, community spaces, and movement-related interactions.

 

 

RESPECT PEOPLE

Treat others with respect.

No harassment, hate speech, threats, bullying, discrimination, or abusive behavior.

 

 

KEEP IT REAL

CHECK IN BRO is built around honest conversation and real connection.

We encourage:

  • support

  • encouragement

  • authenticity

  • everyday conversation

 

 

NO EXPLOITATION OR SPAM

Do not use community spaces for:

  • spam

  • scams

  • misleading promotions

  • repetitive self-promotion

  • fraudulent activity

 

 

SUPPORT, DON’T DIAGNOSE

CHECK IN BRO is a movement centered around connection.

We are not a therapy platform or crisis service.

Support people. Listen. Encourage conversation.

Do not present yourself as a licensed professional unless you are properly credentialed.

 

 

CRISIS SITUATIONS

If you or someone you know is in immediate danger or crisis:

  • Call 911

  • Contact 988

  • Seek immediate professional assistance

 

 

CONTENT AND SUBMISSIONS

By tagging CHECK IN BRO, submitting content, or participating publicly with the movement, you understand that your content may be reposted or featured unless otherwise requested.

 

 

ENFORCEMENT

We reserve the right to remove content, comments, submissions, or users that violate these guidelines.

 

 

CONTACT

support@checkinbro.com
www.checkinbro.com